Terms & Conditions
Purchase an enrolment in a course organised by CLA and/or
Subscribe to our digital mailing list which includes receiving newsletters and email and/or
Participate in any survey of CLA
By purchasing an enrolment in a course organised by EBC, participating in a survey or subscribing to our digital mailing list, you are agreeing to comply with and be bound by these terms and conditions. You should read this document carefully.
CLA reserves the right to change these terms and conditions at any time. Any amended terms and conditions will be posted on this website.
1. Education and event organiser
CLA is in the main business of organising educational courses and events in the field of Employer Branding.
2. Declaration of consent
I hereby give my consent for CLA to collect, process and use my personal data for the purposes of processing my enrolment and for reaching out to me directly with offers about future CLA courses, events and services of CLA Partners and sponsors. This information will also be used for the purposes of processing enrolments, ticket sales and compiling delegate lists which may be shared with our Partners and circulated by email to our email database, which includes all past and current delegates. It will also be used to improve our system for enhanced networking opportunities and tailored content.
3. Applying for enrolment
I hereby give my consent for the mandatory and voluntary data collected from me when enrolling in a course or event sold by CLA or its ticketing partners such as Eventbrite. I further give my permission for my user account details to be stored. I acknowledge and accept that my data may be used for commercial, marketing and advertising purposes such as marketing and sales emails, social media messages and advertisements, and newsletters. I acknowledge that I may provide CLA a reasonable timeframe to remove my details at any time that I no longer wish them to be stored. I acknowledge and accept that my data may be used for commercial purposes in accordance with this Data Protection Policy and Declaration of Consent and will be retained and stored for this purpose. Should you wish your data to be removed you must request CLA to do so in writing. Requests will be processed within a 30-day period. Requests can be emailed to:
or addressed to:
Collective Learning Australia Pty Ltd
62 The Parade
Norwood South Australia
I hereby give my consent for CLA to use for the purposes of processing the mandatory data and any voluntary data I provide when enrolling in a CLA course. I further give my consent for the voluntary data provided.
4. Enrolment and registration confirmation
Once a successful purchase transaction has been completed, an enrolment is confirmed in writing in electronic copy by CLA or a registration partner (e.g. Eventbrite), via email to the email address nominated by the purchaser. CLA claims the right to reject any enrolment ticket purchase in maximum 7 days after the clarified payment. If this happens, we will refund the full price of the ticket less bank fees.
5. Enrolment and registration fees
Course enrolment and event registration fees are published on the EBC website and/or ticketing partner's (e.g. Eventbrite) website and are subject to change at any time as CLA sees fit.
Enrolments are non-transferable and can only be used by the assigned person, they cannot be shared with another person.
If requesting to pay by invoice, the terms will be 14 days nett, unless otherwise agreed in writing by the organizers in writing. The enrolment cannot held or reserved and can only be confirmed upon payment of the full course fee.
7. Enrolment handling
You cannot resell any course enrolment. Doing so will void the enrolment and the course holder will not gain entry into the course. All enrolments must be assigned to an attendee, and all attendee details must be complete. For the avoidance of doubt, this includes name, job title and company name.
8. eLearning platform access
Participants will have access to the eLearning platform following their course orientation call up until the date of graduation.
9. Intellectual property and right to use
You acknowledge and agree that all copyright, trademarks, brand names, images and all other intellectual property rights in material or content contained within the website or part of the course shall remain at all times owned by us or our licensors. You are permitted to use this material only as expressly authorised by us in writing for the purposes of completing your course.
The course content cannot be shared or used by anyone other than the enrolled student and/or used in any other training course or similar program by the enrolled person, their company and/or any other third party without written permission and/or licence and/or agreement in place . We reserve the right to seek damages for a breach of unauthorised use of the course content.
We agree to provide enrolled persons with complimentary access to the EBC Online Resource Centre, Online Library and/or any other name provided to the online portal of stored content in www.box.com, to support their studies. Access is for 2 years from the date of course orientation for students enrolled in the Certificate in Employer Brand Leadership and 1 year for all other courses.
10. Fair use policy
A fair use policy applies of no more than 10 downloads per day on no more than five occasions during a 2 year period. Users are not permitted to download entire folders, other than the folder containing the course text and case study books from the EBC Online Resource Centre. A breach of this policy will result in access to the portal being cancelled.
We reserve all rights not expressly granted in and to the website and the content on the website or part of the course or event.
11. Travel information
I acknowledge that CLA will not provide transport or travel expenses to or from any CLA educational course or event.
12. Course and/or event cancellation & postponement policy
CLA is not responsible for any loss or damage as a result of a cancellation or postponement of a CLA course and/or event. CLA shall assume no liability whatsoever in the circumstances that a CLA course and/event is cancelled, rescheduled or postponed due to a fortuitous event, Act of God, unforeseen occurrence or any other event that renders performance of an event impracticable, illegal or impossible. For purposes of this clause, a fortuitous event shall include, but not be limited to: war, fire, labour strike, extreme weather, pandemics, diseases, government directives, health authority directives or other emergency. For purposes of this clause CLA event tickets and partner or sponsorship fees are non-refundable. We encourage you to take out the necessary insurances to protect against any loss.
Please note that while course leaders, speakers and topics are confirmed at the time of publishing, circumstances beyond the control of the organisers may necessitate substitutions, alterations or cancellations of the course leaders, speakers and/or topics. As such, CLA reserves the right to alter or modify the advertised speakers and/or topics if necessary without any liability to you whatsoever. Any substitutions or alterations will be updated on our web page as soon as possible.
13. Refund and cancellation policy
There are no refunds payable once the person has been granted access to the eLearning platform and/or
If the course is sold out at the time of cancellation notice.
A €100 processing fee is payable on all refunds and PayPal and/or bank fees charged on the original registration transaction(s) are not refundable.
CLA event tickets are non-refundable.
Your enrolment remains the property of CLA and is a personal revocable license, which may be withdrawn, and admission refused at any time upon a refund of the printed registration price.
It is strictly forbidden for any company, organisation or attendee to attempt to host or organise any course and/or event or publish marketing content in conjunction with, contiguous to or purporting to be related to EBC without the express prior permission and cooperation of CLA. In the event of a breach of these terms any tickets purchased will be rendered null and void. CLA reserves their right to take such legal action including a claim for damages as may be appropriate.
The enrolment purchased is for your own personal use or that of your business only and may not be resold under any circumstances, including but not limited to use as part of any promotion or competition. Where there has been any resale or attempted resale of any enrolment (or any other breach of this term), we reserve the right to cancel the enrolment with immediate effect.
We reserve the right to cancel any enrolment made by any person or body whom we reasonably believe to be associated with any ticket broker or tout.
CLA reserves the right to refuse admission to any course for any behaviour, which it deems unacceptable, or for breach of the terms and conditions.
The unauthorised use of photographic and/or sound recording equipment on zoom, skype or other video conferencing platform is strictly prohibited.
CLA and its subsidiaries will not be liable for any loss injury or damage to any person attending an event or property howsoever caused (save for death or personal injury as a result of CLA’ negligence or for any other type of liability that cannot by law be excluded or limited).
CLA will not be liable for the granting of any visas that are required to attend any educational course or event. In the event that an attendee’s visa is not granted tickets will not be refunded for any education course or conference.
For questions about enrolment and/or event registration or assistance with any enrolment and/or registration issues, please contact us at
Complaints can be made to email@example.com. We will endeavour to resolve any customer complaints in a reasonable time period.
15. General clauses
CLA shall be entitled to delegate the duties provision of its obligations under this Agreement.
No other terms shall apply to this Agreement and these terms contain the entire agreement and understanding between us in respect of all matters which are referred to herein and supersede any prior, written or oral agreement between us relating to such matters. You confirm that in agreeing to accept these terms you have not relied on any representation that is not expressly included herein and you agree that you shall have no remedy in respect of any misrepresentation which has not become a part of these terms. However, nothing in these terms purport to exclude liability for any fraudulent statement or act.
If any part of the Terms herein shall be deemed unlawful, void or for any reason unenforceable then that provision shall be deemed to be severable from these terms and shall not affect the validity and enforceability of any of the remaining provisions of the terms.
We may alter these Conditions at any time and your use of the whole/any part of the Website following such change shall be deemed to be your acceptance of such change. It is your responsibility to check regularly to determine whether the Conditions have been changed.
We reserve the right to modify or withdraw, temporarily or permanently, the whole/any part of Website with or without notice to you and you confirm that we shall not be liable to you or any third party for any modification to or withdrawal of the Website.
16. Monitor any activity and content associated with the website
We have the right, but not the obligation, to monitor any activity and content associated with the Website. We may investigate any reported violation of these Conditions or complaints and take any action that we deem appropriate (which may include, but is not limited to, issuing warnings, suspending, terminating or attaching conditions to your access and/or removing any materials from the Website).
17. Limitation of liability
Whilst we will use reasonable endeavours to verify the accuracy of any information we place on the website, we make no warranties, whether express or implied in relation to its accuracy.
The website is provided on an “as is” and “as available” basis for your information and personal use only without any representation or endorsement. Unless specified in separate terms and conditions relating to a particular product or service, we make no warranties of any kind, whether express or implied, in relation to the website, or products or services offered on the website whether by us or on our behalf (including free software downloads) including but not limited to, implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security, accuracy, condition or completeness, or any implied warranty arising from course of dealing or usage or trade You acknowledge that we cannot guarantee and therefore shall not be in any way responsible for the security or privacy of the website and any information provided to or taken from the website by you.
You agree to be fully responsible for (and fully indemnify us against) all claims, liability, damages, losses, costs and expenses, including legal fees, suffered by us and arising out of any breach of the terms by you or any other liabilities incurred by us arising out of your use of the website, or use by any other person accessing the website using your pc or internet access account.
19. Academic integrity
EBC aims to foster and preserve the scholarly values of inquiry, experimentation, critical appraisal and integrity, and to foster these values in its students. Academic Integrity is a term used to describe honest behaviour as it relates to all academic work and is the foundation of College life. One of the main principles is respecting other people’s ideas and not claiming them as your own. Anyone found to have used another person’s ideas without proper acknowledgement is guilty of academic misconduct and EBC considers this to be a serious matter.
EBC wants its students to display academic integrity so that their qualifications are earned honestly and are trusted and valued by its students and their employers.
20. Course fees
Course fees must be paid prior to commencing the course. If approved to pay by instalments, participants are required to complete a credit card authorisation or direct debit confirmation so that instalments can be made by the due date by EBC. Outstanding course fees may result in suspension of your course until outstanding fees are paid.
21. Course completion time limits
The maximum course completion times are:
Accelerate: 4 calendar months
Certificate in Employer Brand Leadership: 6 calendar months
FAST TRACK Employer Brand Leaders Course: 4 calendar months
The time limit begins from the date of the course orientation session.
Participants who have not completed the course within the maximum completion time shall deem to have not completed the course and may be required to complete a new enrolment and pay the relevant course fee at the time of enrolment.
We understand due to factors such as work, family and/or illness some students may request a deferment for their studies. Students can request a deferment in writing for up to two months to ensure they complete their studies within the course completion time limits.
the courses websites and their related subdomains including those pertaining to enrolment in a course or to become a Partner at a course.
the course apps;
online surveys relating to the courses;
messages sent via the course eLearning support portal; and
the course’s official social media channels.
Personal information processed in connection with the Services is controlled by Collective Learning Australia Pty Ltd, an Australian registered company with offices located at 62 The Parade, Norwood SA 5031, Australia.
2. Information we collect
When we provide the Services, we collect and receive information in several different ways. In many cases, you choose what information to provide, although some information is required for us to provide you the Services.
2.1. Directly from you, or approved third parties
We collect a variety of information from you when you provide it to us directly, when we request it from you, or when you give us permission to get it from a third party source.
Attendee registration information. When you enrol to participate in a course and/or register to attend an event, you must provide us with basic information such as name, address, company name, position title, email address, telephone number, and date of birth. We also give you the option to provide additional information.
Payment and credit card information. When enrolling in a course and/or purchasing tickets to attend an event, you must provide us with your name, address, company name, position title, telephone number, email address, credit card, debit card or bank information. This information will only be shared with third parties such as our enrolment and/or ticketing partner (Eventbrite) and PayPal, who perform tasks required to complete the purchase transaction.
EBC survey responses. We may ask you to participate in optional surveys regarding your experience in a Course in order to help us improve the course and/or event and for related commercial purposes.
3. How we use your information
We use your information in order to provide, operate, improve, understand, customize, support, and market our Services, including:
3.1. Providing and improving the requested Services
We use your personal information as necessary to conduct the course, such as to register attendees, issue tickets, facilitate information sharing with partners, and provide you with relevant connections and content during the course based on this information.
3.2. Communicating with you
We use your personal information to contact you regarding your registration to attend or to become a Partner at a course, to notify you of event updates (e.g. speakers, activities), to notify you of any changes to our policies and practices, and to respond to any requests or inquiries you may submit to us. If you subscribe to marketing, such as newsletters, we will use your information as described below.
If you opt-in to receiving marketing communications from us, we will use your personal information for outreach and marketing, such as to send you information about our future courses, events or our partners and/or sponsors. You can opt-out of these communications by using the unsubscribe links in our communications. We may also use your information in order to market the courses and/or events. For example, we sometimes use your image in our published list of course graduates and/or alumni. If you want to object to this use, please contact us at
4. Legal bases for processing your information
when necessary to perform the Terms and Conditions or to provide you with the Services;
where you have consented to the processing, which you may revoke at any time;
when necessary for us to comply with a legal obligation, a court order, or to exercise and defend legal claims;
when necessary to protect your vital interests, or those of others, such as in the case of an emergency;
where you have made the information manifestly public;
where necessary in the public interest; and
where necessary for the purposes of our, your, or a third party’s legitimate interests, such as those of partners or other attendees or volunteers.
5. Our legitimate interests
As indicated above, in certain cases we use your information where necessary to pursue our, your and others’ legitimate interests, including where necessary to:
5.1. Keep the Services safe and secure
We use your information as it is necessary to pursue our legitimate interests, or those of our attendees, our volunteers or our partners in ensuring the course and/or event is a safe and secure event, such as enforcing our Terms and Conditions. We also act in the legitimate interests of these parties with respect to our course website, and other Services, such as by implementing and enhancing security measures and protections and protecting against fraud, spam and abuse.
5.2. Provide, develop and improve the Services
We process your information as necessary to pursue our legitimate interests in improving the courses and our other Services, such as our course website. For example, we use your information in order to conduct access control and enforce security at the courses and/or events. We also use your information to conduct data analysis and analytics across our Services.
5.3. Market the Services
We process your information in accordance with our legitimate interests of marketing the courses and the Services to you. For example, we use your information to market future courses and events to you and to sponsoring companies. We may also use your image in our marketing materials in order to highlight the attendees participating in the events. We also use photos and audio-visual footage from past courses and/or events which may contain your image or voice. If you want to exercise your right to object to any of these uses please email us at
5.4. Provide seamless Services with CLA, partners and affiliates
6. Sharing with third parties
In order to further our legitimate interests in marketing the Services, we rely on third-party marketing platforms and service providers to assist us and perform certain marketing services for us.
6.2. Third party service providers
We may share your personal information to help us operate, provide, improve, understand, customize, support, and market our Services. These third parties provide us with services including for customer support, data storage and website hosting, ticketing and payments processing, legal advice and compliance, and marketing and data analysis. These third parties are contractually required to use it only to provide their service to us, and prohibited from using it for their own purposes.
6.3. Business re-organisation
In instances where CLA or its affiliates are subject to a re-organisation, such as a merger or acquisition of some or all of its assets, we may, in accordance with our legitimate interests, need to share information in the course of the transaction. In such circumstances, your information may be disclosed, where permitted by applicable law, in connection with such corporate restructuring, sale, or assignment of assets, merger, or other changes of control or financial status of CLA or its affiliate.
6.4. Legal and safety reasons
We may retain, preserve, or share your personal information if we have a good-faith belief that it is reasonably necessary to (a) respond, based on applicable law, to a legal request (such as, a subpoena, search warrant, court order, or other request from government or law enforcement); (b) detect, investigate, prevent, and address fraud and other illegal activity, security, or technical issues; (c) protect our rights, property, or safety; (d) enforce our Terms and Conditions or any other agreements we have with you; or (e) prevent physical injury or other harm to any person or entity, including yourself and members of the general public.
6.5. Aggregated information
We may also share aggregated or de-identified information, such as counts of attendee job titles or their affiliated companies, with companies we do business with, including our advertisers, partners as well as other organisational members.
7. Data retention
8. Data transfers
As a global business, we access and transfer information around the world. If you are based in the EU, this means that we access and transfer your personal information outside the EU, including in and to Australia. The privacy protections and the rights of authorities to access your personal information in some of these countries may not be the same as in your home country. We transfer your personal information in accordance with law, and take steps to ensure that your information is appropriately protected.
In particular, where we transfer information to countries that are not viewed as providing adequate protections, we generally rely on an approved mechanism known as the “standard contractual clauses” to protect the information transferred. These are template contracts published by the European Commission containing approved commitments to protect the privacy and security of the information transferred. To request a copy of the clauses, please contact us.
9. Your rights
You have a number of rights in relation to your information that we process. While some of these rights apply generally, certain rights apply only in certain limited cases. We describe these rights below.
9.1. Access and Porting
You can access much of your information by logging into your Eventbrite account. Where legally required, we will provide your information in an easily accessible format and assist in transferring some of this information to third parties.
9.2. Rectify, Restrict, Delete
You can amend, update and delete some of your information by logging into your Eventbrite account profile.
Where we process your information based on the legitimate interests described above, or in the public interest, you can object to the processing in certain circumstances. We will generally stop processing your information unless we have compelling grounds to continue processing, such as where needed for legal reasons. Where we use your information for direct marketing, you can always object using the unsubscribe link in such communications, changing your profile settings or by contacting us.
9.4. Revoke consent
If we have specifically asked for your consent to use your information, you have the right to withdraw your consent at any time. For example, if we ask for your consent for direct marketing purposes, you can revoke your consent using the unsubscribe link in such communications, changing your profile settings or by contacting us.
If you wish to raise a concern about our use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local supervisory authority or CLA’s lead supervisory authority, Office of The Australian Information Commissioner (OAIC).
The security of your personal information is important to us. We strive to use appropriate technical and organisational to protect your personal information. Despite these measures, the Internet is not a fully secure environment and we cannot guarantee that your personal information won’t be intercepted or improperly accessed.
Collective Learning Australia Pty Ltd
62 The Parade
Norwood South Australia
You can contact our Data Protection Officer at